ICANN requires that you as the Reseller of an ICANN accredited Registrar
publish a link on your website that allows the Registrant of a domain name
the ability to see more information relating to “Registrant Education” and
the “Domain Name Registrant Rights”.
Additionally, ICANN requires that all Resellers create and maintain an abuse
contact / email address (e.g. firstname.lastname@example.org), this is also a requirement
of the ISPA (Internet Service Providers Association) for all its members. The
thinking behind this is to be able to receive reports of abuse involving Domain
Names resold by the Reseller in terms of this Agreement, including reports of
illegal activity like 419 or other scams.
ICANN requires that you must publish this email address to receive such reports in
a prominent place on your website, or in any other standardised place that may be
designated by ICANN from time to time. Please note, that you must take reasonable
and prompt steps to investigate and respond appropriately to any reports of abuse.
If you do not have an abuse address, please create this and add it to your website: